Position Title : Senior Business Analyst & Project Coordinator
Department : IT
Reporting to : Head of Technology & Data
JOB PURPOSE / PRINCIPAL ACCOUNTABILITIES
Business Analysis:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional specifications and user stories.
- Conduct gap analysis and propose effective solutions.
- Support system design, testing, and implementation phases.
- Facilitate workshops, interviews, and process mapping sessions.
Project Management:
- Plan, execute, and monitor IT projects using appropriate methodologies (Agile, Waterfall, Hybrid).
- Develop project charters, timelines, budgets, and resource plans.
- Track progress, manage risks, and resolve issues to ensure successful delivery.
- Coordinate cross-functional teams and vendors.
- Prepare and present project status reports to management.
JOB REQUIREMENTS
Qualifications & Experience:
- Bachelor’s degree in IT, Business, or related field.
- 2+ years of experience in business analysis and project management.
- Proven track record of delivering IT projects successfully.
- Experience with core insurance systems is a plus.
- Certification in PMP, CBAP, or Agile methodologies is an advantage.
- Exposure to AI tools, platforms, or conceptual testing of AI use cases is a plus.
Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Proficiency in project management tools (e.g., MS Project, Jira).
- Ability to manage multiple priorities in a fast-paced environment.
- Team collaboration abilities.
