Position Title : Assistant Manager, Business Analysis & Project Management
Department : IT
Reporting to : Senior Manager, IT Division (Business Analysis)
JOB PURPOSE / PRINCIPAL ACCOUNTABILITIES:
Business Analysis:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional specifications and user stories.
- Conduct gap analysis and propose effective solutions.
- Support system design, testing, and implementation phases.
- Facilitate workshops, interviews, and process mapping sessions
Project Management:
- Initiate plan, execute, and monitor IT projects using appropriate methodologies (Agile, Waterfall, Hybrid).
- Develop project charters, timelines, budgets, and resource plans.
- Track progress, manage risks, and resolve issues to ensure successful delivery.
- Coordinate cross-functional teams and vendors.
- Prepare and present project status reports to management.
Leadership & Collaboration:
- Lead and direction BA& Project team.
- Coach, mentor, and develop team members to improve analytical, delivery, and stakeholder management capabilities.
- Allocate resources across initiatives and prioritize work based on business impact and capacity.
- Act as an escalation point for delivery, stakeholder, and resource challenges.
Governance, Standard & Best Practices:
- Establish, enforce, and continuously improve business analysis and project management frameworks, standards, and templates.
- Ensure compliance with governance requirements, SDLC, and internal controls.
- Oversee quality of deliverables including BRDs, functional specifications, project charters, and status reports.
- Support audits, regulatory requirements, and management reviews related to IT initiatives.
JOB REQUIREMENTS:
Qualifications & Experience:
- MBA/bachelor’s degree in IT, Business, or related field.
- 5+ years of experience in business analysis and project management.
- Demonstrated experience leading teams, initiatives, or portfolios.
- Experience working with senior stakeholders and management-level reporting.
- Experience with governance, SDLC, or delivery frameworks.
- Exposure to core insurance systems (e.g., Ingenium) is a strong advantage.
- PMP, CBAP, Agile, or equivalent certifications preferred.
Skills:
- Having leadership, coaching, and people development capability.
- Strategic thinking and decision-making.
- Governance, risk, and compliance mindset.
- Executive communication and presentation skills.
- Ability to influence without formal authority.
- Change management and organizational alignment skills.
